Privacy Policy

Privacy Policy

Effective Date: 2026-02-06

neutrastore ("we", "us", "our") is committed to protecting the privacy and security of your personal information in compliance with applicable US federal and state privacy laws (including the CCPA/CPRA where applicable). This policy explains how we collect, use, disclose, and safeguard your information when you use our website or purchase our home products.

1. Information We Collect

  • Personal Identifiable Information (PII): Name, shipping/billing address, email address, phone number, payment details (processed by third-party providers), and order information.
  • Non-Personal Information: IP address, browser type, device information, website usage data (pages visited, time on site), and shipping tracking data.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • Process and fulfill your orders (shipping, delivery, order confirmations).
  • Provide customer support (respond to inquiries, returns, and requests).
  • Improve our products, services, and website experience based on user feedback and behavior.
  • Comply with legal obligations (tax, shipping, and consumer protection regulations).

We will never sell or rent your personal information to third parties for marketing purposes without your explicit consent.

3. Data Security

We implement industry-standard security measures (SSL/TLS encryption, secure server storage) to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.

4. Your Privacy Rights

Under applicable US privacy laws, you have the right to access, correct, delete, or opt out of non-essential communications related to your personal information. To exercise these rights, contact us at the email below.

5. Contact Us

For privacy-related inquiries or requests: info@tmr2fn-iu.myshopify.com

Physical Address: 3435 Hillview Road, Boyne Falls Michigan 49713, United States