Terms of Service

Terms of Service

Effective Date: 2026-02-06

These Terms of Service ("Terms") govern your use of neutrastore's website and purchase of home products (the "Products"). By accessing our website or placing an order, you ("you", "your") agree to these Terms and all applicable US federal and state laws (governed by the laws of Michigan, United States).

1. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) to purchase our Products or use our services. You represent and warrant that all information you provide to us is accurate, complete, and current.

2. Order Acceptance

Placing an order on our website constitutes a binding offer to purchase the selected Products at the listed price (including applicable tax, with FREE Shipping). We reserve the right to accept or reject your order for any reason (product unavailability, pricing errors, suspected fraud). Your order is confirmed only via our written order confirmation email.

3. Free Shipping

We offer FREE Standard Shipping on all orders within the continental United States (including Michigan 49713). No hidden shipping fees, handling fees, or minimum purchase requirements apply.

4. Returns & Refunds

Our Return Policy (30-day free returns, return initiation via email at info@tmr2fn-iu.myshopify.com) is incorporated into these Terms. Refer to our separate Return Policy for full details on eligibility, free returns, and refund processing.

5. Limitation of Liability

To the fullest extent permitted by US law, neutrastore shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or purchase of our Products. Our total liability shall not exceed the purchase price of the Product in question.

6. Contact Us

For questions about these Terms: info@tmr2fn-iu.myshopify.com

Physical Address: 3435 Hillview Road, Boyne Falls Michigan 49713, United States